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Transforming Behaviour (2e)

Pro-social modelling in practice
A Handbook for Practitioners and Managers

Sally Cherry
No Text Pro-social modelling refers to the process by which the worker acts as a good motivating role model in order to bring out the best in people. The worker engages the client in an empathetic relationship within which they actively reinforce pro-social behaviour and attitudes and discourage anti-social behaviour and attitudes. Ithas come to be recognized as fundamental to effective work with offenders inthe Probation Service, Youth Justice and the Prison Service. It is also equally relevant in other fields such social work, youth work, health care, education, management and parenting.

This updated and expanded new edition builds upon the highly successful first edition to provide an accessible guide to what pro-social practice is and how to do it, offering support and practical guidance for managers and practitioners seeking to implement and develop pro-social practice. It has been updated throughout, drawing on a wide range of evidence to relate theory to practice. It includes a wholly new chapter containing five case studies showing pro-social modelling being used in a police force, a prison, an Approved Premise, an educational establishment, and within community supervision

Key areas of guidance include:
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developing honest and empathetic relationships with clients which demonstrate a genuine concern for the person combined with persistence and optimism about their capacity to change.
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modelling and encouraging pro-social behaviour whilst being clear about underlying values and expectations.
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showing ways of challenging and confronting undesired values.
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working in partnership with clients to help increase their motivation, coach them in new skills, set clear objectives and monitor progress
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responding to individual need and diversity
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being a pro-social manager, becoming a pro-social organization.

Contents

1 Introduction
2 Developing empathetic relationships and working in a solution-foucsed way
3 Exploring the legitimate use of authority: roles, rules, values, expectations and rewards
4 Assertive interactions and pro-social feedback
5 Motivating the unwilling client
6 Practical ways of helping people to change
7 Taking a systematic, pro-social, collaborative approach to problem solving
8 Responding to individual need and diversity
9 Being a pro-social manager: becoming a pro-social organisation
10 Pro-social modelling in practice
Appendices: exercises to develop and embed pro-social modelling in teams
A Pro-social audit of the workplace
B Action planning using the pro-social audit
C Rewards, sanctions and values
D Pro-social modelling: assessment of indicidual practice
E Working pro-socially together: critical incident analysis
Recommended reading
References
Index

Title Information:

Categories: Crime and Crime Prevention, Prisons, Probation, Youth Offending and Youth Justice
Imprint: Willan Publishing
ISBN-10: 1-843929-27-9
ISBN-13: 978-1-84392-927-7
Edition: 2nd
Format: Paperback
Published: June 2010
Dimensions: 246x171mm
Pages: 256pp
Publisher: Willan Publishing
Also available in: Hardback

Price: GBP£ 20.99

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Status: Available

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This title is available for academic inspection (paperback only).

About Sally Cherry Sally Cherry is a former probation officer, currently working at Midlands Regional Probation Training Consortium and also as a freelance trainer. She has had extensive experience as a trainer and consultant and much of her interest in and understanding of Pro-social Modelling has come from development work with people in many different settings.
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